NEW First eBanc

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NEW INTERFACE TUTORIALS  |  WHAT TO EXPECT  |  T&C TUTORIAL  |  UNIFIED FEATURES  |  DETAILED DATES & TIMES

INTRODUCING THE NEW FIRST EBANC
ONLINE BANKING EXPERIENCE

We are excited to announce the upgrade to the NEW First eBanc platform. This transition delivers enhanced features, a cleaner, more modern interface, and a unified experience across both desktop and mobile.

Users benefit from a more personalized platform tailored to their needs, along with expanded self-service capabilities that make managing accounts easier than ever.

WHAT TO EXPECT

There are a few things that you need to know about when accessing your accounts with the NEW First eBanc after the upgrade.

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You will need to accept a new Electronic Banking Terms & Conditions upon logging in to either the mobile or online platforms. You will only need to do this once.

First eAlert users will need to accept new Terms & Conditions, and previous PUSH alerts will no longer be active. Text and email alerts will continue to function as before. New users registering for First eAlerts will be automatically enrolled in select account and security alerts via text message.

First eStatement users will need to accept new Terms & Conditions when accessing First eStatements.

First ePay users will notice a new, improved bill pay interface designed for easier use and enhanced features.

UNIFIED FEATURES & EASE OF USE

There are many new enhancements to the NEW First eBanc. Here is an overview:

Seamless, All-in-One Banking Experience

Unified View: Access accounts, loans, and financial information with a consistent experience across mobile app and desktop.

Instant Access: 24/7 access to financial management, allowing users to send money, check balances, or pay bills immediately.

Streamlined Digital: Intuitive, easy-to-navigate interfaces when opening new accounts, applying for loans, or using card services.

Modern Payments and Money Movement

Real-Time Payments: Ability to send and receive money within seconds, including support for Zelle® and TransferNOW.

Digital Wallets: Convenient and secure payment options, allowing cards to be used digitally or physically immediately upon issuance.

Simplified Bill Payment: Secure and fast digital bill payment with First ePay, reducing the need for manual, paper-based processes.

Enhanced Control and Personalization

Card Management: Immediate control over cards, including instant issuing and self-service transaction alerts with MyCards

Customized Alerts: Two-way, actionable notifications based on user preferences with First eAlerts.

Robust Security and Safety

Advanced Protection: Bank-grade security with features like biometrics and one-time passcodes.

COMING SOON

Personalized Insights: Access to data-driven insights, such as real-time spending tracking, budget management, and financial health.

Deeper Integrations: With deeper connectivity to third-party providers and FinTech partners, users will benefit from enhanced integration across financial tools and services. This expanded ecosystem will deliver greater functionality, more robust features, and a more cohesive experience, enabling the platform to support a broader range of financial activities and provide users with greater control, insight, and efficiency in managing their finances.

DETAILED DATES & TIMES

Download the detailed announcement for NEW First eBanc including dates and times of upgrade.

Download Upgrade Announcement