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Customer Testimonials

This is why we believe in community banking. Making a difference for many.

This is why we believe in community banking.
Making a difference for so many.

Thank you to each and every customer for doing business with our bank. We are grateful for the trust you have put in us to handle your finances and your business. We especially thank those that took the time to drop us a kind note and let us know how we are doing. We strive to offer the best products and services to the communities that we serve. But it is always nice to hear that we are hitting the mark.

 

Below are a list of quotes and testimonials from our customers:
(For authentication purposes, all abbreviations and customer notes have been included.)

 
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Real Estate Loan

"Your staff is excellent! I enjoy working with FCB&T and look forward to many more years doing business together."
Brock

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Real Estate Loan

"Excellent staff to work with! Nicole, Sue & Melanie were great. Thanks!"
Courtney

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Real Estate Loan

"Nicole Squier and Melanie were an awesome help thru the entire process! Even when I stressed out and asked the same questions over again. :)"
Karen

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Real Estate Loan

"I wouldn't ask for anything better. Melanie, Nicole and Donna Jean are the best. I am going to move my checking checking over.
I have never met a group of people (employees) who worked together so well and pleasant to be around. Thank you for your great service."
Russ

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Real Estate Loan

"Nicole and Melanie are a terrific duo. P.S. The whole staff at the bank are great."
Ken

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Real Estate Loan

"I decided to refinance with FCBT because of Melanie Ruhwedel. Melanie is extremely friendly, professional, courteous and accommodating. Melanie is a valuable asset to FCBT!"
April

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Consumer Loan

"I appreciate the family "family atmosphere" in the bank."
Anonymous

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Real Estate Loan

"Nicole, Thank you for your professionalism, plus your friendly down home personality. You're the best!"
Ken

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New Customer

"A real person answered the phone when I called. I immediately was able to speak to a loan officer. My experience was excellent. My other bank experiences...not so good. Very pleased!"
August

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Consumer Loan

"Exceptional service by Sue Karstensen. Blown away by the terrific customer service. Mrs. Siefker was terrific in explanation for the CDs and collateral for the loan. I will be doing more business with your bank. I have worked with Sue Springfield in Peotone and she is truly a gem there too."
Ann Marie

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Real Estate Loan

"Nicole Squier was fantastic!"
Trudi

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Real Estate Loan

"Thank you very much for pushing the loan thru timely! Nicole and Melanie were great to work with. Much better experience for us compared to the other institution. Thx!"
Courtney

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Real Estate Loan

"Melanie (Beecher) and Sue (Peotone) were very knowledgeable & explained in detail what I should expect upon each step of the process and how to most effectively manage my account. I am so thankful that 40 some years ago I chose a bank with integrity. Thank you all so much. P.S. I bak primarily @ the bank in Peotone and every single person is kind, helpful, and always welcoming."
Marilyn

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Real Estate Loan

"It was a pleasure working with Nicole Squier. She is very professional and knowledgeable and explained everything in great detail. I'm looking forward to working with her again in the future."
Martin

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Consumer Loan

"Sue Karstensen was very helpful and polite! I would recommend her!"
Katherine

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Real Estate Loan

"Nicole and Melanie were a pleasure to work with. Made me feel very comfortable."
Diane

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Real Estate Loan

"Nicole Squier was very professional and a pleasure to work with through the entire process of obtaining our line of credit. Our family is impressed with her knowledge. We will be referring friends and family to her and your bank."
Melissa

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Consumer Loan

"Thank you. The loan process was fast and painless."
David

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Consumer Loan

"Thank you for being there for us."
Robert

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Real Estate Loan

"Nicole Squier was great to work with! Nicole walked me through everything and answered all my questions."
Pete

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Consumer Loan

"Sue Karstensen was very polite and thorough."
Katherine

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Consumer Loan

"I am very pleased with everyone I deal with at FCBT"
Robert

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